Usually, we dispatch all of our orders within a time frame of 48–72 hours subsequent to the receipt of the order. Logistic partners such as DHL, Blue Dart, Speed Post, and local couriers distribute the items to various destinations. The delivery time for the product to reach the customer’s doorstep may vary between 2 and 4 business days, contingent upon the customer’s geographic region.
Shipping Methods and Timelines
We offer the following shipping methods for our customers:
- Flat Shipping: Flat Shipping typically delivers orders within 2 to 3 business days after processing and shipping. This is basically for local and state shipping zones.
- Express Shipping: If you need your order more quickly, you can select Express Shipping at checkout. Express shipping typically delivers orders within 2 to 3 business days after processing and shipping. This is for the entire India shipping zone, especially the North-East India and Kashmir zone.
Please note that shipping times may vary depending on your location and product availability. We do our best to process and ship orders promptly, but unexpected delays may occur due to factors beyond our control, such as weather, carrier issues, or other unforeseen circumstances.
Shipping Costs
We calculate shipping costs based on the shipping method you select, the weight and dimensions of the products in your order, and your delivery address. You can view the shipping costs at checkout before completing your purchase.
Order Tracking
You will receive a shipping confirmation email containing a tracking number once we ship your order. You can use this tracking number to monitor the progress of your shipment and estimate its expected delivery date.
Returns and Refunds
For information about our return and refund policy, please refer to our Return and Refund Policy page.
Logistics Partner
We work with trusted logistics partners to ensure the safe and efficient delivery of your orders. Our current logistics partner is:
Logistics Partner Name: Shipway
Contact Information: support@shipway.com
Contact Us
If you have any questions or concerns about our Delivery and Shipping Policy or the delivery of your order, please contact our Customer Support team at:
Email: Info@sgfragrances.com
Whatsapp: +91-7044288060